Alert: Operating changes amid COVID-19
Update – March 16, 2020
Dear Passholders/Loyal Guests,
The safety and wellbeing of all Sasquatch Mountain Resort guests, staff and local residents is of the utmost importance to us, and we have continued to monitor local and global developments of the coronavirus (COVID-19) while being in constant contact with local health officials for guidance during this time.
Our guests, staff and community are at the heart of what we do and we feel it is our responsibility to do our part in reducing the potential spread of COVID-19. Our team has been working diligently to ensure the health and safety of our guests, staff and community however those efforts can never fully limit the potential risk. Given this, we have made the difficult decision to cease operations for the remainder of the 2019/20 season effective the end of day Monday, March 16th, 2020.
We have truly considered the impact this will have on our guests, staff, and surrounding community, and sincerely apologize to the guests who are currently at our resort and those who were planning to come during this time.
This closure includes all lift operations, food and beverage, the Yeti tube park, retail and rental services. All information on cancellations and reimbursements for pre-booked lessons or pre-purchased lift tickets for upcoming visits will be on our website www.sasquatchmountain.ca. We anticipate high call volume and appreciate your patience during this time as we work hard to respond to all inquiries. Our Guest Services team can be reached by phone at (604) 797-4411 or via email at firstname.lastname@example.org.
Regardless of the short term impact, we will continue to plan for the future of Sasquatch Mountain Resort over the summer and look forward to introducing new summer operations and improvements to our upcoming winter season as well, with focus on continuing to be the best place for fantastic, family, fun!
Thank you for your understanding and for your continued support during this season. From those of us here at Sasquatch Mountain Resort, who love to get out and play, we look forward to welcoming you back as soon as possible, stay safe.